Support & Frequently Asked Questions
Find clear answers about installation, playback, and codec compatibility. If you need more help, view the tutorials or contact the team.
Installation & Setup
Download the installer, run the wizard, and keep the recommended defaults for a quick setup. The pack configures Windows playback automatically.
Yes. Choose the advanced options during installation if you want to tailor components. The default setup is recommended for most users.
Playback & Audio
Select the correct audio track in your player. The pack installs the necessary decoders, but the player may default to a different track.
Use your player’s subtitle menu to enable the correct subtitle stream. The pack improves subtitle detection, but selection happens in the player.
Formats & Codecs
The pack supports common containers and codecs such as MKV, MP4, AVI, MOV, MP3, AAC, FLAC, Opus, and many legacy formats.
It supports the required formats and works with hardware acceleration when your GPU and player support it.
Safety & Updates
Yes. The installer is verified and does not include malware or bundled software. Always download from the official site.
Update when new formats appear or when a file does not play correctly. Most users stay covered with the latest release.